Digital delivery policy

• Plannful products are digital downloads. No physical item is shipped.
• After purchase, you receive access to download the digital files through the platform where you bought them.
• The Wedding Planner Premium file is designed for Microsoft Excel.
• Download access, delivery timing and account access may depend on Etsy, Payhip or the checkout platform used.
• If you can't access your download or receive the wrong file, contact Plannful support at hello@plannful.com and we'll help.

Returns & Refunds policy →